What is fraud detection?

In short

Fraud detection is the work of spotting payments, logins and account openings that are likely to be fraudulent, by comparing each event with rules, statistical models and known patterns, in time to block or review it. Fraud detection is a balance: every fraud missed is a loss, and every genuine customer stopped by mistake, a false positive, is lost revenue.

Also called
Online fraud detection, Payment fraud detection, Fraud screening
Family
Fraud and disputes
Facts checked

How fraud detection works

Each event is enriched with data and then judged, for a card payment in well under a second.

  • Signals: device fingerprint, IP address, email and phone age, address match, card BIN
  • Velocity: attempts per card, device or account in a period
  • Rules: fixed conditions set by analysts, such as country mismatches or amount limits
  • Models: machine learning trained on past fraud, giving a score
  • Lists: known bad cards, devices and addresses, and trusted customers
  • Decision: approve, decline, ask for 3-D Secure, or send to manual review

Where fraud detection sits

Several parties screen the same payment. The merchant or its gateway scores the order before authorisation, the issuer scores the authorisation request, and both look again afterwards for patterns across accounts. Banks, wallets and exchanges apply the same methods to logins, new accounts and outgoing transfers, where the threats are account takeover and scams.

Labels arrive late. A payment is confirmed as fraud only when the issuer reports it or a chargeback arrives, often weeks later, and those reports feed the next round of rules and training.

Why fraud detection matters to a payments product

Card schemes monitor the fraud reported against each merchant and acquirer, so weak detection ends in programme costs or lost acceptance, not only in direct losses. Where strong customer authentication applies, in the EU and the UK, detection also decides which payments are sent for authentication and which are put forward under an exemption.

Fraud detection, fraud prevention or transaction monitoring?

Fraud prevention
Controls that stop fraud from being attempted or completed: authentication, tokenisation, limits. Detection finds what gets through.
Fraud scoring
One technique inside detection: the number a model assigns to an event.
Transaction monitoring
The anti-money laundering duty to watch customers' activity for suspicious patterns. Similar tooling, a different legal purpose.

Where Fraud detection shows up in a platform

Modules that do the work

Platforms that need it

Guides that go deeper

Every term

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