What is reconciliation in payments?

In short

Reconciliation is the process of comparing two independent records of the same money, such as a platform's own ledger and a bank statement, and explaining every difference between them. Reconciliation is how a payments, banking or crypto business proves that the balances it shows customers are backed by funds it actually holds.

Also called
Payment reconciliation, Account reconciliation, Recon
Family
Payments and transfers
Facts checked

How reconciliation works

One side is the internal record: orders, ledger entries, balances. The other is external: a bank statement, an acquirer's settlement file, a card scheme report, a custodian's statement or the blockchain itself.

Matching rules pair items by reference, amount, currency and date. Most pairs match automatically, and what is left over are breaks:

  • Timing: one side has booked the item and the other has not yet
  • Fees and FX: the amount received is net of a charge nobody booked
  • Missing items: money in the bank with no order behind it, or the reverse
  • Duplicates: the same item booked or paid twice
  • Wrong references: money that arrived and cannot be attributed

Why reconciliation matters

An unreconciled ledger is a guess. Breaks left open hide lost money, double payouts, fraud and software faults, and they grow harder to explain with every day that passes.

For regulated firms the comparison is a duty, not a habit: safeguarding rules require client funds to be checked against the firm's own records. The entries on safeguarding and on the double-entry ledger set out what those rules ask and how often.

What makes reconciliation automatic

A unique reference given to every payment at the start, and carried through to the bank and back, lets most items match without a person. The rest goes to a queue where each break has an owner, an age and a reason once it is closed.

Reconciliation, settlement or clearing?

Settlement
The actual movement of funds between the parties. Reconciliation checks afterwards that what settled is what was expected.
Clearing
The exchange of payment records and the calculation of what each party owes, before settlement.
Audit
A periodic review by an independent party. Reconciliation is the firm's own continuous control, and an auditor asks to see it.

Where Reconciliation shows up in a platform

Modules that do the work

Platforms that need it

Guides that go deeper

Every term

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