MOD-NTF · Notifications

The right message, on the right channel, every time.

Receipts, security alerts, statements and campaigns, sent by email, SMS, WhatsApp, push or in the app, in your brand and your customers' languages.

Talk to us about this module See the connectors

12connectors
6platforms run it
+1your own, too

01 · The job
Every event, a clear message.
Payments, sign-ins, declined cards and KYC updates trigger messages on the channel that suits each one, from templates your team edits in the backoffice. Delivery is tracked, and critical alerts fall back to a second channel.
- Email, SMS, WhatsApp, push and in-app
- Templates in your brand and languages
- Transactional and marketing messages
- Delivery tracking and fallbacks
- Customer preferences and opt-outs
- Rate limits and quiet hours
02 · The connectors
SES, SendGrid, Twilio, Firebase, and more.
Each channel runs on the provider you prefer, with a second one standing by for critical messages.
Email
- Amazon SES
- SendGrid
- Postmark
- Mailgun
- Resend
SMS and WhatsApp
- Twilio
- Vonage
- Infobip
- Bird
Push
- Firebase Cloud Messaging
- Apple Push Notification service
- OneSignal
03 · Your own
Your sender, your domain.
Messages go out from your domain and sender IDs, through your existing provider accounts if you have them.
In-house, or a provider you already use
- Your domains and sender IDs
- Your provider accounts
- Your templates

In production

Running in these platforms.

Questions

Asked about this module.

Can our marketing team send campaigns?

Yes, to customers who opted in, with templates edited in the backoffice. Transactional messages such as receipts and security alerts are kept separate.

What if an SMS does not arrive?

Critical messages such as one-time codes fall back to another provider or channel within seconds.

Same family

The whole library