What is KYC (know your customer)?

In short

KYC (know your customer) is the industry name for the checks a regulated firm carries out to establish who a customer is, what the customer intends to do, and whether later activity fits that picture. No statute uses the term KYC: the legal duty is customer due diligence, under Directive (EU) 2015/849 and the UK's Money Laundering Regulations 2017.

Also called
Know your customer, Know your client, KYC checks
Family
Accounts, licences and compliance
Facts checked

What KYC covers

EU law lists four measures (Directive (EU) 2015/849, Article 13), and UK law has the same four (regulation 28).

  • Identify the customer, and verify the identity from a reliable, independent source.
  • Identify the beneficial owner, where there is one, and take reasonable measures to verify that person's identity.
  • Establish the purpose and intended nature of the relationship.
  • Monitor the relationship and its transactions, and keep the information up to date.

When KYC applies

  • EU and UK: when a business relationship is established.
  • EU: an occasional transaction of EUR 15,000 or more, or a transfer of funds above EUR 1,000 (Article 11).
  • UK: an occasional transaction of £12,000 or more, or a transfer of funds above £800, both figures since 30 June 2026 (regulation 27).
  • Whenever money laundering or terrorist financing is suspected, whatever the amount.
  • When there are doubts about identification data obtained earlier.

From 10 July 2027, the EU's AML Regulation lowers the occasional transaction threshold to EUR 10,000, and sets EUR 1,000 for crypto-asset service providers (Article 19). Under the directive, records are kept for five years after the relationship ends (Article 40).

Who carries out KYC

The duty sits with the regulated firm: a bank, an e-money or payment institution, a crypto-asset service provider. A company launching under a partner's licence follows the partner's KYC policy, and a firm that relies on a third party's checks stays responsible for them (Article 25).

The extent of each measure follows risk. Products often tier it: light checks and low limits first, and more as the customer's activity grows.

KYC, CDD or KYB?

Customer due diligence
The legal term for the same duty. KYC is what the industry calls it.
KYB
Know your business: the same duty applied to a company, then to the people who own and control it.
AML
The whole programme: risk assessment, KYC, monitoring, reporting and training. KYC is one part.

Where KYC shows up in a platform

Modules that do the work

Platforms that need it

Guides that go deeper

Where it is written

The laws and standards this page's facts come from.

General information, not legal advice: what applies to you depends on your services and your market.

Every term

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