What is a card programme manager?

In short

A card programme manager is the company that designs and runs a card programme, choosing the providers and often holding the customer relationship, while a licensed issuer, the BIN sponsor, issues the cards. The Mastercard Rules define the card programme manager as a Sponsored Program Manager in Rule 7.7.6, and allow one per card programme.

Also called
Programme manager, Program manager, Sponsored Program Manager
Family
Cards
Facts checked

What a card programme manager does

The programme manager brings the product: the brand, the app, the customers and the choice of processor and other providers. Mastercard Rule 7.7.6 describes an entity that selects and engages service providers to offer a card programme, always under the sponsorship of the BIN sponsor, and that may hold the relationship with the cardholder.

The programme manager does not issue the cards and is not a member of the card scheme. Its place in the scheme runs through the sponsor, which registers it and answers for it.

What the scheme rules say about programme managers

The Visa Core Rules have no programme manager category. A company that provides payment-related services to a Visa member is a third party agent, which the member registers with Visa before the agent performs any service (Visa Core Rules, 1.9.8.6).

Mastercard Rule 7.7.6 lists what a programme manager is responsible for, and what the issuer ensures of it:

  • It presents itself as the sponsor's agent, not as the owner of the card programme.
  • It stays financially sound for as long as it manages the programme.
  • It does not perform acquiring services, and does not subcontract the role.
  • It obtains Mastercard's approval of its management of a programme where Mastercard's standards require it.

When the role matters at launch

A card brand that starts without an issuing licence usually starts in this role. The contracts follow from it: one with a sponsor and one with a processor, or one with a provider that is both.

The role also limits what the brand says in public. A Visa member approves a third party agent's marketing materials (Visa Core Rules, 10.2.2.9), and the sponsor, not the programme manager, is the issuer of the card.

Programme manager, BIN sponsor or issuer processor?

BIN sponsor
The licensed issuer and scheme member on whose BIN the cards are issued. The BIN sponsor is liable to the scheme for the programme (Mastercard Rules, 2.2.2).
Issuer processor
Runs authorisation, clearing and settlement processing for the cards. The Mastercard Rules call it a third party processor and do not let it possess or control settlement funds (Rule 7.1).
BIN Sponsor Partner
In the Mastercard Rules (7.7.7), a company that finds and contracts programme managers on a sponsor's behalf. It needs Mastercard's approval, and a card programme has one at most.
Issuer
The payment service provider that contracts to provide the cardholder with the card (Regulation (EU) 2015/751, Article 2). Under BIN sponsorship that is the sponsor, not the programme manager.

Where a card programme manager shows up in a platform

Modules that do the work

Platforms that need it

Guides that go deeper

Where it is written

The laws and standards this page's facts come from.

General information, not legal advice: what applies to you depends on your services and your market.

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