What is the electronic commerce indicator (ECI)?

In short

The electronic commerce indicator (ECI) is a short code attached to an online card payment that tells the issuer and the card scheme how far the cardholder was authenticated. The electronic commerce indicator comes out of 3-D Secure and goes into the authorisation request, where it bears on who carries the loss if the payment proves fraudulent.

Also called
ECI, ECI value, E-commerce indicator
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Accepting payments
Facts checked

How the electronic commerce indicator works

When 3-D Secure finishes, the merchant receives the indicator with an authentication value, a cryptographic proof of the result. The gateway passes both to the acquirer, which places them in the authorisation request.

The Visa Core Rules of 18 April 2026 define the indicator as a value used in an electronic commerce transaction to indicate the transaction's level of authentication and security. The values are specific to each scheme.

Visa's ECI values

As the Visa Core Rules of 18 April 2026 use them:

  • ECI 5: a secure electronic commerce transaction, authenticated by the issuer through Visa Secure
  • ECI 6: an attempt, where the issuer, or Visa on its behalf, answered the authentication request with an attempt response
  • ECI 7: an online payment with no 3-D Secure authentication behind it

Why the ECI matters

Under the same rules, an acquirer uses ECI 5 or 6 in the clearing record only if the authorisation request included the authentication value, the CAVV. An issuer's fraud dispute is invalid on an ECI 5 payment that was authenticated with EMV 3-D Secure and carried that value.

A gateway therefore passes the indicator and the value through unchanged, and stores them as dispute evidence. Mastercard uses its own values, and carries the result in authorisation as the security level indicator.

ECI, authentication value or security level indicator?

Authentication value
The cryptographic proof that 3-D Secure took place: CAVV at Visa, AAV at Mastercard. The ECI states the outcome, and the value proves it.
Security level indicator
Mastercard's field in the authorisation message for the level of security of an e-commerce payment.

Where the electronic commerce indicator shows up in a platform

Modules that do the work

Platforms that need it

Where it is written

The laws and standards this page's facts come from.

General information, not legal advice: what applies to you depends on your services and your market.

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