What is an acquirer reference number (ARN)?

In short

An acquirer reference number (ARN) is the identifier an acquirer gives a card transaction when sending it into clearing, and the number travels with that transaction to the card scheme and the issuer. The acquirer reference number is what a merchant quotes to trace a refund or a dispute, because the cardholder's bank can find the transaction by it.

Also called
ARN, ARN number
Family
Accepting payments
Facts checked

How an acquirer reference number is assigned

An authorisation has no acquirer reference number yet. The number is created when the captured transaction is submitted for clearing, and from then on appears in the clearing record, in the issuer's systems and in the acquirer's reports.

The Visa Core Rules of 18 April 2026 define the acquirer reference number as an identification number included in a clearing record. A refund is a clearing record of its own, so a refund gets its own number, separate from the purchase.

Where an acquirer reference number is used

  • Refund tracing: the cardholder's bank can look up a refund the customer cannot see yet
  • Disputes: a chargeback names the transaction by this number
  • Reconciliation: matching the acquirer's settlement reports to the gateway's records
  • Support: the one reference that acquirer, scheme and issuer all hold

Why a gateway stores it

A gateway keeps the acquirer reference number next to its own transaction ID, the authorisation code and the scheme's transaction ID. Each identifies the payment to a different party, and a support case or a dispute can arrive quoting any of them.

ARN, RRN or authorisation code?

Retrieval reference number
Assigned at authorisation and used to find the authorisation message. The acquirer reference number belongs to clearing.
Authorisation code
The issuer's short approval code, returned with an approved authorisation.
Scheme transaction ID
Assigned by the card scheme, and used to link an authorisation to its clearing record and to later payments in a series.

Where an acquirer reference number shows up in a platform

Modules that do the work

Platforms that need it

Where it is written

The laws and standards this page's facts come from.

General information, not legal advice: what applies to you depends on your services and your market.

Every term

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